>> Please note: From April 10th till April 20th, the SCO can be reached by phone between 8:30 am and 1:00 pm. We wish you Happy Easter. <<
Not everything is perfect during your studies…
Are you a student at the University of Cologne with a concrete reason to be dissatisfied? Are things not going according to plan, or do you have suggestions that would improve the academic conditions of your study programme? The Suggestions and Complaints Office is happy to help.
The “Suggestions and Complaints Office for Teaching and Studies” (short: SCO) was newly created as an additional office for you to turn to with your suggestions for improvement. You can also contact us confidentially if you have problems or conflicts that cannot be resolved with the directly responsible persons. And we serve as a neutral mediator outside the structures of the Faculties and the university administration. Whether the matter concerns an academic, an organizational or a personal issue – the SCO supports all involved parties from a neutral and mediating position and helps to find a solution.
The SCO guarantees 100 % confidentiality and offers a protected space. Do not hesitate to contact us!