The Suggestions and Complaints Office is open Monday to Thursday.

Please use the contact form on this website to get in touch with us.

You can also call us or send an email. A personal consultation can be arranged at short notice. Please call to make an appointment.

We also offer open consultation hours on Tuesdays between 11 a.m. and 1 p.m.
in the SSC. A registration is not necessary.

You can find the SCO in the SSC (Student Service Center)
Universitätsstraße 22a, 50937 Cologne / Germany
second floor, room 2.217

Ann Christine Möser
First Level Support
Tel.: 0221 470-7330

Helene Hucho
Supervisor and Management
Tel.: 0221 470-6180